With BBVA it is now possible to identify if a call from the bank is real
In a world where technology and Artificial intelligence advance rapidly, the distinction between what is real and what is not has become increasingly challenging. An example of this are the images or videos that abound on social networks where certain objects turn out to be completely different from what they seemed.
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In this contextBBVA has taken a step forward in its commitment to strengthening the relationship with its customers and guaranteeing their financial security, as it has introduced a tool that changes the way in which users can confirm the authenticity of the calls they receive.
Through this new functionality, BBVA will notify its clients before making a call and will do so through its mobile application, ensuring that the communication is legitimate. Even during the call, its veracity can be corroborated, since the notifications remain in the message center.
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With this new functionality, BBVA becomes its clients' ally in protecting their financial security, giving them the peace of mind of knowing that they are interacting with their trusted bank. Learn more at bbva.mx/antifraudes.
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