Do they call you from the bank and you don't know if it's real? With BBVA it is easy to know if it really is them
Distinguishing what is real from what is not has become quite common today, especially after the consolidation and popularity of Artificial intelligencewhich has often caused images or videos to be spread that are not true, but are taken as such.
It may interest you: With BBVA it is now possible to identify if a call from the bank is real
Due to this and as part of its commitment to stay at the forefront and provide greater confidence to its clients in the situations that surround them, BBVA constantly improves its products and tools. For this reason, it has implemented an innovative functionality that adds an additional level of security before making any call.
What does it consist of?
Before making a call, you will send a notification through your BBVA app, which will remain in the message center so that it can be viewed at any time.. In this way, your customers will be able to easily, quickly and securely authenticate that the call is from the bank.
You can also read: BBVA Mexico's commitment to sustainability: Sergio Torres Lebrija
With this outstanding tool, BBVA becomes the ally of its users and actively works to prevent any attempt at telephone fraud that may compromise your personal information. Learn more at: bbva.mx/antifraudes
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