658 users have been contained in their emotions

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He Collective Transportation System to content emotionally to 658 users who They showed signs of emotional distress or intention to commit suicide on the Metro.

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Through the Save Lives program, which began operations in 2016, the STC has trained 3,200 police officers to detect and apply psychological first aid to users.

María José Martínez, responsible for the program, urged users to also participate in the detection of affected people and report to the police if they see a person. person talking to themselves, crying, arguing with their partner, letting trains pass, with obvious anxiety or depression.

He said that in general the railway or Metro systems have historically been a place where people worldwide commit suicide mainly because of their easy access.

In 2023, a total of 43 people have died when run over by a convoy, a number that remains within the range of recent years.


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